Looking For Help?

The following list contains various agencies' contacts and a summary of their areas of purview.

 Agency Call us for... Telephone no.
 Sembawang Town Council
 Email. feedback@sbtc.org.sg
  • Maintenance of common areas
    (staircases/ corridors/ void decks)
  • Lift maintenance
  • Conservancy & cleaning works in common areas
63683100
 Land Transport Authority (LTA)
 Email. feedback@lta.gov.sg
  • Traffic lights
  • Street lights
  • Bus stops, road-side footpaths
  • Underpass, bridges & overhead bridges
1800 225 5582
 National Environment Agency (NEA)
 Email. contact_NEA@nea.gov.sg
  • Crows, mosquitoes, rodents
  • Pollution
  • Cleaning of roads
1800 225 5632
 National Parks Board (NParks)
 Email. nparks_mailbox@nparks.gov.sg
  • Road-side trees, turf, landscape
  • Regional parks & park connectors
1800 471 7300
 Public Utilities Board (PUB)
 Email. PUB_One@pub.gov.sg
  • Water supply
  • Drainage
  • Used water (sewage)
1800 284 6600
 SP Powergrid
Email. sppgfeedback@singaporepower.com.sg
  • Electricity supply interruption
  • Gas supply interruption
1800 778 8888
1800 752 1800
 Agri-Food & Veterinary Authority Of Singapore (AVA)
 Email. ava_email@ava.gov.sg
  • Animal welfare
  • Animal nuisance
1800 476 1600
 Housing Development Board
 Email. bswadmin@mailbox.hdb.gov.sg
  • Nuisance within HDB unit
  • Defects within HDB unit
  • Pets within HDB unit
1800 225 5432
 Singapore Land Authority (SLA)
 Email. SLA_enquiry@sla.gov.sg
  • Maintenance of state land
  • Maintenance of open fields for public use
1800 323 9829
 Singapore Police Force
 Email. spf_feedback_unit@spf.gov.sg
  • Vandalism & mischief
  • Suspicious characters loitering in vicinity
  • Noise pollution after 10.30pm
Emergencies 999
Police Hotline 1800 255 0000
Woodlands NPC 1800 767 9999
Sembawang NPC 1800 554 9999
 Community Mediation Centre
 Website. https://www.mlaw.gov.sg/content/cmc/en.html

Mediation Service for Neighbour Disputes:

  • Noise nuisance
  • Obstruction of common corridor
  • Littering
1800 2255 529